InnuoraPrivacy Policy
Your Privacy, Our Commitment
Innuora is designed as a private, reflective space. We collect only what is strictly necessary to operate the service, and we never sell your data.
Innuora is not a therapeutic relationship. If you are in crisis or at risk of harm, please seek immediate professional support.
Key Principles
Minimal data collection - only what is needed for your account and reflection history.
No advertising or data sales - your information is never shared for marketing purposes.
Transparency - we clearly explain how and why your data is used.
Safety first - emotional reflections are handled with heightened sensitivity.
What We Collect
| Category | Purpose | Retention |
|---|---|---|
| Account Data (email, locale) | Enable sign-in and set your language preferences | Kept until you delete your account |
| Session Data (temporary AI responses) | Provide AI reflections | Ephemeral - not stored |
| Reflection Notes (if you save them) | Allow you to revisit past insights | Kept until you delete them |
| Technical Logs (IP, device info) | Security and performance monitoring | Short-term, auto-deleted |
Account Data (email, locale)
Purpose: Enable sign-in and set your language preferences
Retention: Kept until you delete your account
Session Data (temporary AI responses)
Purpose: Provide AI reflections
Retention: Ephemeral - not stored
Reflection Notes (if you save them)
Purpose: Allow you to revisit past insights
Retention: Kept until you delete them
Technical Logs (IP, device info)
Purpose: Security and performance monitoring
Retention: Short-term, auto-deleted
How We Use Your Data
Innuora processes your inputs in real time through GPT models. Responses are generated without retaining conversation history unless you explicitly save reflections.
We use hosting, storage, and analytics providers solely to run the service. These providers act only as processors and cannot use your data for their own purposes.
Your Rights
You can request access, correction, deletion, or export of your data at any time by contacting us at support@innuora.com.
If you are located in the EU/EEA or UK, you have GDPR rights. California residents have rights under CCPA.
Children
Innuora is not intended for individuals under 18. We do not knowingly collect personal data from minors.
Contact Us
If you have questions about this policy, please email us at privacy@innuora.com