InnuoraTerms of Use
Important Agreement
By accessing or using Innuora, you agree to be bound by these Terms of Use. If you do not agree, you may not use our service.
Please read these terms carefully before using Innuora.
Contact Information
Eligibility
Age Requirement: 18+
By using Innuora, you represent and warrant that you are at least 18 years old (or the legal age of majority in your jurisdiction) and have the legal capacity to enter into these Terms.
License to Use
What You Can Do
We grant you a limited, non-exclusive, non-transferable, revocable license to use Innuora for personal, non-commercial purposes in accordance with these Terms.
What You Cannot Do
- Copy, modify, distribute, sell, or lease any part of the Service
- Reverse engineer, decompile, or attempt to extract source code (except as permitted by law)
- Use Innuora to build competitive products or services
Your Responsibilities
Account Security
You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.
Legal Compliance
You agree to comply with all applicable laws and regulations while using Innuora.
Prohibited Uses
You agree not to:
- Submit content that is unlawful, harmful, defamatory, harassing, abusive, or otherwise objectionable
- Attempt to gain unauthorized access to systems or networks
- Use Innuora for medical diagnosis, emergency response, or as a substitute for professional therapy
What Innuora Is (And Isn't)
Innuora is an AI-powered emotional reflection and clarity tool. It is not a medical device, mental health service, or therapy substitute.
We do not provide medical, psychiatric, or psychological advice. Always consult a qualified health provider regarding mental health or medical conditions.
AI and Your Content
AI-Generated Responses
Innuora uses stateless AI to generate reflective responses and insights. Outputs are automatically generated and may not always be accurate or appropriate.
Your Content Rights
You retain ownership of content you submit to Innuora, but grant us a non-exclusive, worldwide, royalty-free license to process, store, and use it to provide and improve the Service.
Content Moderation
We reserve the right to remove or restrict access to content that violates these Terms.
Fees and Payments
Certain features may require a subscription or payment. Fees, billing cycles, and cancellation terms will be disclosed at purchase.
Payments are processed through third-party providers. We do not store payment card details.
Refund Policy: Unless required by law, payments are non-refundable.
Account Termination
By You
You may stop using Innuora at any time and request account deletion through your settings.
By Us
We may suspend or terminate your access if you violate these Terms, misuse the Service, or create legal risk.
Effect of Termination Upon termination, all rights granted to you under these Terms immediately cease.
Security and Data Protection
We implement reasonable security measures to protect your data. In the event of a serious security breach involving one of our service providers, we reserve the right to take extreme measures, including the deletion of affected data, to safeguard your privacy. We will notify users whenever possible.
Intellectual Property
Innuora, including its design, features, software, and trademarks, is owned by Innuora, Inc. and protected by intellectual property laws.
You may not use Innuora's trademarks or branding without prior written permission.
Disclaimers
"As-Is" Service
Innuora is provided on an "as-is" and "as-available" basis without warranties. We do not warrant that Innuora will be error-free, uninterrupted, secure, or reliable.
Health Disclaimer
Innuora is not a substitute for professional diagnosis, treatment, or crisis support. Always consult qualified healthcare professionals for medical or mental health concerns.
Limitation of Liability
To the maximum extent permitted by law, Innuora, Inc. and its affiliates shall not be liable for indirect, incidental, special, consequential, or punitive damages.
Liability Cap: Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim, or $50 if no payment was made.
Indemnification
You agree to indemnify and hold harmless Innuora, Inc. and affiliates from any claims, damages, liabilities, costs, and expenses arising from your use of the Service, your violation of these Terms, or your violation of any law or third-party rights.
Governing Law and Disputes
These Terms are governed by the laws applicable to Innuora, Inc., without regard to conflict of laws principles.
Disputes shall be resolved in the courts of the jurisdiction where Innuora, Inc. is registered, unless otherwise required by law.
Certain disputes may be subject to binding arbitration. Specific rules will be disclosed if applicable.
Additional Terms
Third-Party Services
Innuora may contain links or integrations to third-party services. We are not responsible for third-party content, policies, or practices.
Export Controls
You may not use or export Innuora in violation of applicable export laws and regulations.
Changes to These Terms
We may modify these Terms at any time. Changes are effective when posted or communicated within the Service.
Your continued use of Innuora after changes indicates your acceptance of the updated Terms.
Entire Agreement
These Terms constitute the entire agreement between you and Innuora, Inc. regarding the Service and supersede all prior agreements on this subject.